Question 1

What types of services do you offer?

Accepted Answer

We offer comprehensive mental health services, including psychiatric evaluations, medication management, and individual therapy.

Question 2

What conditions do you treat?

Accepted Answer

We treat a range of mental health conditions, including:
 • Anxiety Disorders
 • Depression
 • ADHD/ADD
 • Bipolar Disorder
 • Trauma/PTSD
 • Insomnia
 • OCD
 • Eating Disorders

Question 3

What age groups do you treat?

Accepted Answer

We provide care for children (6 years and older), teens, adolescents, adults, and older adults.

Question 4

Do you offer telehealth appointments?

Accepted Answer

Yes, we offer HIPAA-compliant telehealth services using IntakeQ Telehealth.

Question 5

What should I expect during my first visit?

Accepted Answer

Your first visit will include a comprehensive psychiatric evaluation. We’ll discuss your medical history, current symptoms, and treatment goals to create a personalized care plan.

Question 6

How do I schedule an appointment?

Accepted Answer

You can schedule an appointment by calling us at (561) 331-5603 (tel:4613315603)or emailing contact@gmindpsy.com (mailto:contact@gmindpsy.com)

Question 7

Can I reschedule or cancel an appointment?

Accepted Answer

Yes, we ask that you notify us at least 48 hours in advance if you need to reschedule or cancel an appointment.

Question 8

Do you offer same-day or emergency appointments?

Accepted Answer

We strive to accommodate urgent needs whenever possible. Please call our office directly to check availability for same-day appointments.

Question 9

What insurance plans do you accept?

Accepted Answer

We accept the following insurance providers:

• Florida Blue
 • Blue Cross/ Blue Shield
 • Aetna
 • Cigna/ Evernorth
 • UnitedHealthCare/ Optum
 • Oscar
 • Anthem
 • Medicare & Medicare Advantage Plans

Question 10

Do you accept self-pay patients?

Accepted Answer

Yes, we accept self-pay patients for those who prefer out-of-pocket payment options.

Question 11

Are there any costs I should know about upfront?

Accepted Answer

If you’re a self-pay patient, we’ll provide a detailed explanation of costs before your visit. For insured patients, we recommend contacting your insurance provider to confirm coverage details.

Question 12

Are you credentialed with Medicare?

Accepted Answer

Yes, we are in-network with Florida Medicare and Medicare Advantage Plans.

Question 13

Is telehealth secure and private?

Accepted Answer

Yes, all telehealth appointments are conducted through secure, HIPAA-compliant platforms to ensure your privacy and confidentiality.

Question 14

What do I need for a telehealth appointment?

Accepted Answer

You’ll need a stable internet connection, a computer or smartphone with a camera and microphone, and a quiet, private space.

Question 15

How do you determine the right treatment plan for me?

Accepted Answer

We conduct a thorough evaluation during your first visit to understand your unique needs. Based on this assessment, we create a personalized treatment plan that may include therapy, medication, or both.

Question 16

How often will I need follow-up appointments?

Accepted Answer

Follow-up frequency depends on your treatment plan. Medication management patients typically have monthly follow-ups, while therapy sessions may be scheduled weekly or bi-weekly.

Question 17

Do you offer holistic or alternative treatment options?

Accepted Answer

We provide integrative care when requested, including discussions about lifestyle, nutrition, and other complementary approaches to mental health care.

Question 18

What is your policy on missed appointments?

Accepted Answer

We request at least 48 hours advance notice for cancellations. Missed appointments without notice may incur a fee.

Question 19

Is your office wheelchair accessible?

Accepted Answer

Yes, our office is fully accessible to patients with mobility challenges.

Question 20

Do you offer family or couples therapy?

Accepted Answer

At this time, we focus on individual therapy but can provide referrals for family or couples therapy as needed.

Emergency & Crisis Support

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Frequently Asked Questions